Privacy Policy

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Privacy Policy

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. In addition, as you browse the Site, we collect information about the individual web pages and products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect information about devices using the following technologies:

  • Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
  • Log files track actions occurring on the site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels are electronic files used to record information about how you browse the site.

In addition, when you submit information on the site or attempt to submit a contact form, we collect all the information you submit. We refer to this information as “User Information.”

User information is the minimum information required to contact you to schedule an appointment or request information.

When we refer to “personal information” in this privacy policy, we are referring to both device information and user information.

How do we use your personal information?

We generally use the user information we collect to respond to all contact form and appointment request submissions on the website. In addition, we use this user information to:

  • communicate with you;
  • review our messages to detect potential risks or fraud; and
  • when consistent with the preferences you have communicated to us, provide you with information or advertising related to our products or services.

We use the device information we collect to help us detect potential risks and fraud (in particular, your IP address) and, more generally, to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).

Sharing your personal information

We share your personal information with third parties to help us use your personal information as described above. For example, we use Google Analytics to help us understand how our customers use the Site—you can learn more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral advertising

As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

  • Facebook: https://www.facebook.com/settings/?tab=ads
  • Google: https://www.google.com/settings/ads/anonymous
  • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/.

Do not track

Please note that we do not change our website’s data collection and use practices when we see a “Do Not Track” signal from your browser.

In case of an incident

In the event of a leak of your personal data, we undertake to inform you and the Commission d’Accès à l’Information du Québec (Quebec Information Access Commission) or any other applicable government agency in your jurisdiction.

Your rights

If you are a resident of Quebec, in accordance with Bill 25, you have specific rights regarding your personal data:

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to data portability

You have the right to object to the use of your data and to withdraw it. To exercise these rights, please contact our data protection officer.

Adress: 7401, rue Lajeunesse, Montréal, QC, H2R 2J1, Canada
Email: info@noracliniquedupied.com
Phone: +1 514 278-2799
Website: https://www.noracliniquedupied.com

Right of access and rectification

You can view, modify, or delete your data. To do so, use the same contact details mentioned above.

Consent and withdrawal

You can visit our site without revealing your identity. However, certain features require the collection of personal data. You always have the option of not providing this information.

Minors

Bill 25 specifies that persons under the age of 14 are considered minors for data collection purposes. Their personal information may not be collected from them without the consent of the person having parental authority or their guardian, except where such collection is clearly in the minor’s best interests.

European residents

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact details below.

Please note that your information will be transferred outside of Europe, specifically to Canada and the United States.

Data retention

When you submit a contact form on the website, we keep the information relating to your message in our files, unless you ask us to delete it. This data is kept for as long as we have a business relationship with you, or for up to 7 years after the end of the business relationship.

Data processing

User data may be accessed, processed, or collected in the following countries: Canada and the United States.

Safety measures

Your data is stored in a secure and controlled environment. Our website uses SSL protocols and robust security measures to prevent unauthorized access.

We undertake not to sell or share your data with third parties unless required by law or in the event of legal proceedings.

We may disclose user data to any member of our organization or partner organizations that reasonably need it to fulfill the purposes outlined in this policy.

External links

Our site may contain links to other websites. We are not responsible for their privacy practices.

Updates

We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our Privacy Officer by email at info@noraclique.com or by mail using the contact details provided below:

NORA Clinique du Pied
[To the attention of: Privacy Officer]
NORA Clinique du Pied: 7401, rue Lajeunesse, Montréal, QC, H2R 2J1, Canada

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