Frequently asked questions

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Frequently asked questions

We have compiled a list of questions that we are often asked about our products and services. If you have any other questions, please contact us by phone or email.

Generally, they can last between 2 and 10 years, but certain factors can affect their lifespan. For example, an athlete's orthotic will wear out faster than that of a sedentary person. Quality and maintenance are also factors to consider.

Remove the orthotic and dry the shoe if necessary. Clean the orthotic with a cloth and warm soapy water. Allow it to dry before putting it back in place.

The quality of the biomechanical examination has a direct impact on the design of the custom-made foot orthotic.

The exam takes about 45 minutes.

No, we offer them in three different lengths: below the knee, mid-thigh, and as pantyhose.

No, they are only sold when prescribed by a healthcare professional.

Yes, they can be useful after Achilles tendon surgery or in cases of tendonitis to reduce the impact on the painful area.

No, they can only be obtained with a prescription from a healthcare professional.

No, it is recommended to wear it during rest periods or while sleeping.

No, unless you want to wear them on both feet at the same time. You can put it on whichever foot you choose.

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